• Online Sales

    Simply search for the concert you would like to attend in the events calendar and click on “purchase tickets.” Then please follow the instructions in our Webshop. Online purchases must be made with registration. If you would like to register as a customer with LUCERNE FESTIVAL, you will receive a password and access to your own secure customer site where you can view your reservations and create a shopping list of the concerts you would like to attend.
    You can view a list of our processing fees below.


    Your personal online profile
    We have now implemented a new, more convenient ticketing system. We therefore kindly ask you to request a new password for your current login when purchasing tickets online and for your personal profile management (instruction).

    Be on the Lookout: Online Ticket Purchase Scams
    We are receiving increasing reports of untrustworthy Internet platforms offering and selling concert tickets to LUCERNE FESTIVAL events at highly inflated prices.
    According to LUCERNE FESTIVAL's General Terms and Conditions, the resale of tickets at prices higher than those shown on the tickets is expressly prohibited.
    For your own protection, before making a purchase please carefully check exactly which website you are using and note whether buying tickets incurs any excessive fees.

    Print@Home: The Option with No Extra Fees

    Purchase your tickets online and print them out yourself in the convenience of your home – with absolutely no processing fee. This option is valid only for regular tickets; discounted tickets as well as purchases in connection with special offers and promotions are excluded.

    Tickets that you have purchased online via Print@Home can be re-personalized independently in your customer account.

    See GTC
  • Ticket Sales at the Box Office

    At the Lucerne Festival ticket box near the main entrance of the KKL Luzern (lakeside), you can purchase tickets for the Summer Festival daily from 10 August 10 to 12 September 2021, from 2.00 p.m. until the evening concert starts.

    For morning, midday, and late-night events at the KKL Luzern, as well as for events at an outdoor venue, you can buy your tickets (subject to availability) on site starting one hour before the concert begins. Only cash payment is accepted at the outdoor venues.

  • Written Orders (via Post or Fax)

    For your written ticket order please use the order form which is included in the festival programme or send your order by email to ticketbox@lucernefestival.ch. 

    You can find the dates for the beginning of sales for written orders here and in our current publications.

    You can view a list of our processing fees below.

    Please send you order form to the following address:
    Ticketing and Visitor Information
    Hirschmattstrasse 13
    CH–6002 Luzern

    Order Form Summer
  • Telephone Ticket Sales

    You can reach the ticket office by telephone on +41 41 226 44 80 Monday to Friday from 10.00 to 12.00.

    You can find the dates for the ticket-sales here.

    You can view a list of our processing fees below.

  • Seating Map

    To give you a rough overview of the hall and the seating categories before you buy your tickets, you can find the hall plan as a PDF here.

    Seeting Map
  • Wheelchair Seating

    The main concert hall of the KKL Lucerne has wheelchair spaces available on special terms. Accompanying persons cannot be assured of obtaining a seat in the same price range or in the general vicinity. Wheelchair spaces are also available at the other event locations.

    We kindly ask that guests who require a wheelchair select from among the wheelchair spaces indicated on the seating map when purchasing tickets. For safety reasons, we are not able to ensure accommodation within the regular seating areas.

    If you require assistance at the event venue, please do not hesitate to contact us. Our local staff members are always available to help you with questions and problems that may arise.

    To reserve wheelchair spaces please call our ticket sales office directly at +41 (0)41 226 4480. Wheelchair spaces are always made available as soon as online ticket sales begin but can only be reserved by telephone.

  • Discounts

    Discounts for Students

    Special offers for events that are not sold out will be available at the 2021 Summer Festival for grade school, university, and vocational students as well as members of the JTC up to the age of 29 as well as Kultur-Legi holders. Due to the current situation and the requirements for contact tracing, we have not yet finalized the purchase process.

    Detailed information on these offers will be available as soon as the Festival begins at lucernefestival.ch/students.

  • Discounted Travel

    Your concert tickets entitle you to a discount of 40% (1st or 2nd class) for a round trip to Lucerne. (Concert tickets must be presented upon inspection.) With the half-fare travel card, you can receive a discount of up to 70% off the full price.

    This special ticket must be purchased before beginning your trip: either at a Swiss Rail ticket counter, from a ticket machine, by calling the SBB Contact Center at 0848 44 66 88 (CHF 0.08/minute in the Swiss telephone network), or online at the SBB ticket shop (sbb.ch/lucernefestival).

  • Vouchers

    Lucerne Festival vouchers can be purchased online or ordered by phone. The amount is free to select up to CHF 500. Lucerne Festival vouchers purchased after 1.12.2020 can be used to pay for tickets for all Lucerne Festival events and store items online. The voucher is valid for 3 years from the date of issue.

    Important Note for Vouchers Purchased Before 1.12.2020: If you would like to pay online with a voucher, please contact our ticket sales department by phone +41 (0)41 226 44 80. So that you can continue to use the value of your existing vouchers online, we offer you the option of converting that value into a credit on your customer account. You can redeem the credit when purchasing concert tickets online. This is possible only for Lucerne Festival vouchers. Vouchers from other organizations can only be redeemed when purchasing tickets in writing or by telephone.

    To the shop
  • Fees

    In addition to the published prices for tickets and items, for processing your order as well as packaging fees in the case of shop items additional fees incur: with purchase of tickets and items: CHF 7 (online sales) or CHF 10 (written or telehpone orders) processing fee per reservation/order

    For Print@Home tickets and tickets purchased at the box office the processing fee is waived.